Contact us about Ticketing

If you have a problem please first check our Top FAQs, if you can't find what you are looking for then get in touch.

In general if you have a problem with the ticket you bought from this site to do with delivery, payment, exchanges or refunds then please contact us using the methods below.

If you have a more general comment about your journey with a train operator or staff on your journey or delays then you should contact the Train Operator directly.