Terms & Conditions

Please read terms and conditions relating to ticketing.

Below you'll find links to terms and conditions for the different ticket types

Train Ticket Sale Terms & Conditions

General Train Ticket Sale Terms and Conditions

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Anytime Ticket Terms & Conditions

Anytime Day fares are fully flexible walk-up tickets with no restrictions on when you can travel.

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Advance Ticket Terms & Conditions

Advance tickets are single (one-way) tickets for selected journeys available in First Class and Standard Class, offering the best available price for each journey.

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Off-Peak Ticket Terms & Conditions

Off-Peak and Super Off-Peak fares are cheaper tickets for travelling on trains that are less busy. You may be required to travel at specific times of day, days of the week or on a specific route.

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Off-Peak Day Ticket Terms & Conditions

Off-Peak Day and Super Off-Peak Day fares are cheaper tickets for travelling on trains that are less busy. You may be required to travel at specific times of day, days of the week or on a specific route.

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Season Ticket Terms & Conditions

This information is to help you get the most from your Season Ticket. It does not affect your statutory rights, or replace, form part of, or modify in any way, the National Rail Conditions of Carriage relating to Season Tickets. A copy of the booklet 'National Rail Conditions of Carriage' is available from ticket offices.

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