Anytime Ticket Terms & Conditions

Availability

Tickets can be bought in advance or immediately before travel.

Discounts

Children (aged 5 to 15 inclusive):

• 50% discount. Up to two children aged under 5 can travel free with each fare paying passenger.

Railcard discounts (see note below):

• 16-25 Railcard: 34% discount on Standard Class fares
• Disabled Persons Railcard: 34% discount on Standard & First Class fares
• Family & Friends Railcard: 34% discount on Standard Class fares
• HM Forces Railcard: 34% discount on Standard & First Class fares
• Network Railcard (London & South East): 34% discount on Standard Class fares
• Senior Railcard: 34% discount on Standard & First Class fares

Other discount cards (see note below):

• Gold Cards (London & South East): 34% discount on Standard Class fares
• New Deal Photocard (England and Wales): 50% discount on Standard Class fares

Note: Minimum fares / time restrictions may apply to tickets bought with a Railcard or other discount card. See terms and conditions of the appropriate Railcard or discount card for details.

When and where the ticket can be used

Anytime Day tickets are valid for travel on any train on the date shown on your ticket and until 0230 on the following day.

If you are still travelling at 0230 then you may stay on the train to complete that part of the journey, but no further break of journey is allowed and all travel must be completed by 1200.

If the route shown on the ticket has a †, the ticket includes the cost of travelling between certain London Stations (e.g. between Liverpool St and Paddington) by either London Underground, Docklands Light Railway (DLR) or First Capital Connect (Thameslink Route) services appropriate to the route of the journey being made.

More information about Travelling across London to connect with another National Rail service

Note: Tickets will only be accepted by London Underground and DLR on the date shown on the ticket (or last day of validity for return portions of Off-Peak Returns) and until 0429 the following day. - Other than to change trains, a break of journey at intermediate London Underground or DLR stations is NOT permitted. - Travel restrictions do not apply on weekends and public holidays.

Conditions of use

You must travel in the class of accommodation shown on your ticket.

Railcard holders travelling on a discounted ticket must carry their Railcard when they travel. If a Railcard holder fails to produce their valid Railcard with their ticket, they will be required to pay a full priced ticket for their journey as if no Railcard and/or no ticket were held.

The outward part of an Anytime Return ticket is only valid for travel when accompanied by an unused return part of the same ticket.

First Class Anytime Day tickets provide access to First Class Lounges at stations. Please check the First Class on National Rail page for more information.

Break of journey

You may start, break and resume, or end your journey at any intermediate station along the route of travel.

Changing the time or date of travel

There are no restrictions on when you can travel, however you will need to buy a new ticket and apply for a refund on your existing ticket (see below) if you wish to change:

• the date of your ticket
• the route of your ticket
• downgrade from First Class to Standard class accomodation

You can upgrade your ticket upon payment of an excess fare, if you wish to:

• continue your journey to a station further than where you have purchased your ticket
• upgrade to First Class

It may be possible to change your ticket in other situations without having to apply for a refund and buying a new ticket - please ask at the booking office for more information.

Refunds

Your ticket is refundable. To apply for a refund you must go back to the same place as where your ticket was originally purchased from. redspottedhanky.com are only able to refund tickets bought through our website.

If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date. You may be required to pay an administration fee.

The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

All tickets and travel are subject to National Rail Conditions of Carriage.