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Service disruptions

Rail strikes announced for 18th and 20th August. Services will be impacted the day following strike days.

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Contact us about Ticketing

Have you checked our FAQ's?

If you have a problem please first check our Top FAQs, if you can't find what you are looking for then get in touch.

Call Us

08:00 - 18:00 Monday to Friday 09:00 - 16:00 Saturday & Sunday (Excludes Bank Holidays)

0800 377 7748

Email Us

You can drop us an email with your queries and we'll get back to you as soon as possible

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Submit Enquiry

Use the form below to submit an enquiry

Enquiry Form

Enquiry Form

In general if you have a problem with the ticket you bought from this site to do with delivery, payment, exchanges or refunds then please contact us the form below.

If you have a more general comment about your journey with a train operator or staff on your journey or delays then you should contact the Train Operator directly.