Service disruptions

Rail strikes announced for 13th, 14th, 16th and 17th December. National strikes have also been announced for January 2023. Please click below for more information on all upcoming strike dates


Customer Care Policies

Please read more about our general policies.

Below you'll find links to our data, cookie and delivery policies

Privacy Policy & Data Protection Policy

This privacy policy outlines the procedures has in place regarding the collection and use of any personal information (i.e. information from which you can be identified) that you give to us, or that we collect when you use this website or SMS feedback service.

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Cookie Policy

We use cookies to collect and process anonymous information about your visit to our website in order to improve your experience.

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Ticket Delivery Policy

We will dispatch tickets by normal post to the address you specify during the delivery process. You should always ensure that the address provided is correct. Tickets will be processed and dispatched by First Class post within 24 hours of booking.

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